Frequently Asked Questions (FAQ)
Q1: Can I customize the size, color, and insert of the box?
A: Yes, absolutely. We offer full customization on dimensions, color, material, surface finish, logo printing, and internal inserts to perfectly fit your product and brand requirements.
Q2: What types of inserts are available?
A: Common options include EVA foam, die-cut cardboard, molded pulp, Satin or velvet-wrapped inserts. Inserts can be tailored to the shape and size of your product for enhanced protection and presentation.
Q3: What is the minimum order quantity (MOQ)?
A: Our standard MOQ is 1000 pieces per design. However, for trial orders or first-time clients, we may offer flexible solutions — please contact us for details.
Q4: What printing and branding options do you offer?
A: We support hot foil stamping (gold/silver/rose gold), embossing/debossing, UV spot printing, silk screen, and CMYK or Pantone color printing.
Q5: Can I get a sample before placing a bulk order?
A: Yes. We provide physical or digital samples for confirmation before mass production. Sample lead time is usually 5–7 working days.
Q6: How long is the production lead time?
A: For bulk orders, production typically takes 15–25 working days after sample approval and payment confirmation, depending on order quantity and customization complexity.
Q7: Are your materials eco-friendly?
A: Yes. We offer eco-conscious options such as recyclable paper, biodegradable inserts, and FSC-certified materials upon request.
Q8: Do you offer international shipping?
A: Yes, we ship worldwide. We work with reliable logistics partners and offer sea, air, and express courier options based on your timeline and budget.
Q9: Can you help with the packaging design?
A: Certainly! Our in-house design team can assist with structure, graphics, logo placement, and finishing suggestions to ensure your packaging is both functional and visually appealing.
Q10: What industries commonly use this box?
A: This box is popular in industries such as luxury cosmetics, jewelry, electronics, promotional gifts, fashion accessories, and corporate gifting.
